Shopping with BLS Nation is safe, trouble free, as well as 100% guaranteed!
If you have any trouble with your order, you can always email customerservice@blsnation.com
SHIPPING INFO
BLS Nation, ships via primarily via United Parcel Service, however on occasion we will use the USPO, and FedEx depending on your location.
UPS ISSUES AND POLICY
Please be aware that UPS requires a signature for all packages so make sure you're home to sign (or someone is). Better yet, have us ship to your place of business if they will allow it- just think of the envy you'll receive from your co-workers upon opening the package in front of their curious eyes. Also, we can not honor requests to leave packages at the front door, or with a neighbor -- YOUR SIGNATURE IS REQUIRED.
MISSING OR DAMAGED ITEMS
The likelihood of this happing is about the same as you kicking Heath Herring's ass in the cage, but if for some reason it does happen, hit us with an email at: customerservice@blsnation.com. Just let us know what happened- and well work to fix it. For additional information see RETURNS below.
WHEN ARE ORDERS SHIPPED
Most orders received before 3:00 PM EST Monday through Friday will be shipped within 48 hours.
HOW ARE ORDERS SENT
BLS Nation, ships most U.S. orders via UPS Ground (usually 3-5 days). Orders will only be delivered on normal business days (Mon-Fri).
Shipping is automatically calculated prior to submitting your payment information. Simply add items to your cart and proceed to the Checkout page where you will be offered Shipping Method choices and their associated prices.
RETURN POLICY
All products unopened and returned within 21 days of purchase will be fully refunded. Purchase event packages carefully, as all Meet & Greet Packages are refundable up to 72 hours in advance of the event. After that, there are no refunds.
Before we will accept any return you must contact us for a return authorization (RA) number- please email customerservice@blsnation.com or call 818-760-8008. We'll need a quick description on what's up- and we'll take care of it right away.
Please write the RA number clearly on the package and address to:
BLS Nation
Attn: Returns
11135 Vanowen St.
Suite B
North Hollywood, CA 91605
If we find that we are at fault (wrong product, size etc) we will happily refund your shipping costs! |
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